Refund and Return Policy for Lakshmiiscollection

At Lakshmiiscollection, we strive to provide you with the best shopping experience. However, if you are not fully satisfied with your purchase, we are here to help. Please review our refund and return policy below.

1. Return Policy

If you wish to return an item, please note the following conditions:

• Eligibility for Returns: Returns are accepted within 7 days from the date of delivery.
• The item must be unused, in its original condition, and with all tags and packaging intact.
• Products marked as final sale or discounted items may not be eligible for return unless they are damaged or defective upon delivery.

To initiate a return, please contact our customer service at support@lakshmiiscollection.com or call +91 9625717331 with your order number and reason for the return. Once your request is approved, we will provide further instructions on how to return your item.

2. Non-Returnable Items

Certain items cannot be returned, including:

• Custom-made or personalized items
• Items purchased on sale or with a discount
• Damaged products due to misuse or improper care after delivery

3. Refund Policy

Once we receive and inspect your returned item, we will notify you of the status of your refund. If your return is approved, we will process your refund using the original payment method within 7-10 business days.

• Full Refunds: If the item is returned in original condition within the stipulated time frame, a full refund will be issued.
• Partial Refunds: If the product is returned with signs of wear or without original packaging, a partial refund may be granted at our discretion.
• Shipping Costs: Shipping costs for returning items are your responsibility unless the return is due to a damaged or defective item. Initial shipping charges are non-refundable.

4. Exchanges

We offer exchanges for items that are defective, damaged, or incorrectly shipped. If you wish to exchange a product for a different size or color, please contact us within 7 days of receiving the product. The item must be unused, and all tags must be intact.

• We will arrange for a free exchange only if the replacement product is available in stock.
• If the desired replacement is not available, you may opt for a refund or store credit.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photographic evidence at support@lakshmiiscollection.com. We will arrange for a return and offer a replacement or full refund, including any shipping charges incurred.

6. Cancellations

• Order Cancellations: You may cancel your order within 24 hours of placing it by contacting our customer service team. Once the order is processed or shipped, cancellations are not allowed.

7. Late or Missing Refunds

If you haven’t received your refund after 10 business days of approval, please check with your bank or payment provider. If the issue persists, contact us at support@lakshmiiscollection.com, and we will assist you.

8. Contact Us

For any questions regarding returns, refunds, or exchanges, please feel free to reach out to our customer service team:

• Email: support@lakshmiiscollection.com
• Phone: +91 9625717331
• Address: Lakshmiiscollection, 3142, Lane No 6 Kashmiri Block, Sector 38 Rohini, Jain Nagar, Karala, North West Delhi, Delhi – 110081